Returns & Exchanges

At REMEDY, we stand behind the quality of our products and offer a 30-day return window to ensure you are completely satisfied with your purchase. Items must be returned in their original, unused condition with all packaging intact to be eligible for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup; ensure the tracking number is kept for your records.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.